FAQ

Upon registering your domain, you will receive a confirmation from us. You may also perform a Domain Whois to confirm the following:

Creation Date: This indicates the date when your domain was registered.

Expiry Date: This indicates the date until when your domain is registered.

Contact Details: Upon registering a domain, your contact details should be listed under Registrant, Administrative, Technical and Billing contacts. The Registrant contact is the owner of the domain.

After the Expiry Date passes, your domain registration is considered as expired.

We send regular Renewal Reminders to the Registrant contact to ensure that you do not miss renewing your domain.

Renewal Reminders emails sent before Expiry

1. 60 days prior to expiry

2. 30 days prior to expiry

3. 7 days prior to expiry

Renewal Reminders emails sent after Expiry

1. 5 days after expiry

2. 10 days after expiry

3. 15 days after expiry

A domain can be registered for a maximum period of 10 years. After this period elapses, the domain registration is said to have expired. Upon expiry your domain stops working and starts displaying a message requesting you to promptly renew the domain. If you do not renew your domain, your domain may be deleted. You will receive an email that your domain has been deleted.

You have 20 days after your domain expires to renew it. After this period, your domain may be backordered or deleted.

  • .COM, .NET, .ORG, .BIZ, .INFO, .PRO, .MOBI, ,ME, .US domains:

    • If you do not renew, your domain will be available for restoration for 15 days. The fee for redeeming your deleted domain varies, owing to the complexity of this process.
    • After this period ends, your domain may get backordered and you will not be able to get it back.
  • Other domains:

    • If you do not renew, your domain will be available for restoration for 30 days (if the Domain Registry supports it).
    • The fee for redeeming your deleted domain varies, owing to the complexity of this process.